Netflix customers are making perhaps the most damning comparison a day after the rental service announced it was raising its prices: They’re saying Netflix is just like the cable guys.
Seething blog posts and comments are piling up across the Web in reaction to a price hike that means customers who want access to DVDs as well as streaming video must now pay $15.98, up from the $9.99 they used to pay for both.
Netflix founder and CEO Reed Hastings may feel a little shell-shocked by the testy reaction. Hastings and his staff have enjoyed nearly unprecedented customer loyalty and popularity as the Web’s most popular movie-rental service. Hastings is the guy who championed consumers against Hollywood and helped take a digital baseball bat to the much-loathed late fees from Blockbuster and traditional video-rental services. He is the guy who mailed movies to users’ front door when they used to have to drive to rent. Netflix is regularly at the top of consumer-satisfaction polls. Would we have a term like cord-cutting without Netflix?
more recommended stories
What is the metaverse, why does Facebook want in and how will it work?
The term “metaverse” seems to be.
Facebook whistleblower; Frances Haugen reveals Facebook prioritised growth over safety
A former Facebook whistleblower responsible for.
Facebook, Instagram And Messenger Are Back Online
Facebook, Instagram and Messenger are back.
Facebook, Instagram, WhatsApp and Messenger down
WhatsApp, Instagram and Facebook have all.
Instagram is pausing work on Instagram Kids following recent backlash
Facebook plans to make an “Instagram.
Lithuania tells citizens to bin Chinese mobile phones over censorship concerns
Government report claims censorship software on.
Instagram is DOWN for frustrated users around the world
Instagram appears to be down for.
PayPal launches crypto buying and selling in UK
PayPal Holdings Inc will allow customers in.